DentalVoyage's Global Dental Care Marketplace
Client
DentalVoyage
Industry
Healthcare Tourism / MedTech Marketplace
Services
Product Engineering, Marketplace Architecture, Payments Infrastructure, Travel Integration
Duration
Ongoing Partnership
About DentalVoyage
DentalVoyage is a healthcare tourism marketplace connecting patients from North America, Europe, and the Middle East with trusted dental clinics in India. Patoliya Infotech built a secure platform combining provider discovery, appointment booking, travel planning, and cross-border payments, simplifying international dental care while helping clinics reach a global audience.
Cross-Border
Patient Marketplace
Integrated
Travel & Treatment
Stripe Connect
Payments
Multi-Provider
Platform
Problems to solve
International patients navigated fragmented booking, payments, and travel planning, while dental providers lacked efficient tools to manage overseas patients.
Key challenges included:
Simplifying provider discovery across multiple dental clinics.
Coordinating appointments between international patients and providers.
Managing complex marketplace payments and provider payouts securely.
Combining treatment bookings with travel planning in one experience.
Building trust through transparent pricing and provider comparisons.
Supporting marketplace growth with scalable infrastructure and operational tools.
The Results We Achieved
Patoliya developed DentalVoyage as a healthcare marketplace that unifies provider discovery, appointment management, travel coordination, payments, and customer support in one platform. Patients can compare providers, estimate treatment savings, and manage their medical travel through a seamless digital experience.
Provided services
Healthcare Marketplace Development
Built a scalable marketplace connecting international patients with verified dental providers.
Appointment Management Platform
Developed structured booking workflows covering approvals, confirmations, cancellations, and rescheduling.
Marketplace Payment Infrastructure
Implemented Stripe Connect for provider payouts, subscription billing, and split-payment processing.
Travel Integration Platform
Connected third-party travel services for flights and accommodation booking alongside treatment plans.
Customer Support Tools
Built secure impersonation capabilities for faster issue resolution and operational support.
Savings & Cost Comparison
Developed treatment cost calculators helping patients evaluate international healthcare savings.
How We Made It Happen
DentalVoyage needed a unified marketplace to connect patients, dental providers, payments, and travel in one seamless experience. Patoliya delivered the platform through carefully planned engineering phases.
Marketplace Foundation Design
Development began by designing a two-sided marketplace supporting both international patients and dental providers. Dedicated user journeys, provider management, and marketplace workflows established the foundation for scalable healthcare bookings.
Provider Verification & Onboarding
Before listing providers on the marketplace, Patoliya developed onboarding workflows to verify clinic details, credentials, specialties, pricing, and documentation. This ensures trusted profiles, improves marketplace reliability, and helps patients compare verified clinics confidently.
Provider Discovery & Comparison
Structured provider profiles standardize treatment information, credentials, pricing, specialties, and availability, allowing patients to compare clinics using consistent information rather than fragmented marketing content.
Appointment Workflow Automation
Booking requests progress through defined stages including request, approval, confirmation, rescheduling, and cancellation. Centralized workflow management provides complete visibility while reducing scheduling conflicts and manual coordination.
Marketplace Payments
Patoliya implemented Stripe Connect to automate split payments between patients, providers, and the marketplace. Subscription billing, transaction management, and payment verification operate together within a secure financial workflow.
Travel & Treatment Integration
Travel planning was integrated directly into the patient booking experience through third-party travel APIs, enabling patients to coordinate flights, accommodation, and dental appointments within one connected journey.
Customer Support & Platform Operations
Support teams were equipped with secure impersonation tools to troubleshoot bookings and payments efficiently while maintaining account security and complete audit visibility. Administrative dashboards provide centralized management of providers, appointments, and platform activity.
Continuous Marketplace Growth
Cloud-native infrastructure, scalable backend services, and modular integrations enable DentalVoyage to onboard additional providers, expand marketplace capabilities, and continuously improve the patient experience without disrupting live operations.
Looking to simplify patient journeys?
Unify booking, payments, communication, and patient engagement in one platform.
Provider Marketplace
Expanded International Reach
Appointment Automation
Faster Booking Confirmations
Stripe Connect
Simplified Provider Payments
Travel Integration
Improved Booking Completion
Support Operations
Faster Issue Resolution
Unified Marketplace
Better Patient Experience
Technical Decisions &
Engineering Considerations
Two-Sided Marketplace Architecture
Dedicated experiences for patients, providers, and administrators. Marketplace workflows manage provider discovery, appointments, travel planning, and payments while supporting future expansion without redesigning the core architecture.
Secure Marketplace Payments
Stripe Connect powers split payments, provider subscriptions, and automated payouts. Secure workflows reduce reconciliation effort while supporting complex financial relationships across the marketplace.
Integrated Healthcare & Travel Workflows
Healthcare bookings and third-party travel services are combined into a unified workflow. Patients enjoy a seamless booking experience while the platform reduces drop-offs caused by disconnected treatment and travel planning.
Scalable Cloud Infrastructure
Built on AWS with React, Next.js, Node.js, NestJS, PostgreSQL, Redis, Docker, and automated CI/CD pipelines. The architecture delivers reliable operations, secure payments, and scalability for growing providers and international patients.
Technology Stack
Frontend
Backend
Database
Cloud Infrastructure
Payments
Integrations
Frontend
Backend
Database
Key features
Healthcare Marketplace
Connect international patients with verified dental clinics through a trusted digital marketplace.
Provider Comparison
Compare clinics using standardized pricing, specialties, credentials, and treatment information.
Appointment Management
Streamline booking, approvals, confirmations, rescheduling, and cancellations through structured workflows.
Marketplace Payments
Secure Stripe Connect integration supporting split payments, subscriptions, and provider payouts.
Travel Planning
Book flights and accommodation alongside dental treatments through integrated travel services.
Treatment Savings Calculator
Compare international treatment costs and estimate potential savings before booking.
Support Administration
Secure impersonation tools enable faster troubleshooting and customer assistance.
Provider Management
Centralized dashboards for managing clinics, appointments, and marketplace operations.
Verified Provider Onboarding
Structured onboarding and verification workflows ensure only qualified dental providers join the marketplace.
Patient Journey Tracking
Track every stage from provider discovery and appointment booking through payment, travel planning, and treatment completion.
Marketplace Administration
Centralized administration for provider approvals, bookings, payments, travel coordination, and platform operations.
Trusted by the Teams We Build With
We value long-term relationships above all, driven by a strong focus on collaboration and mutual growth.
Working with Mr Vijay Patoliya has been one of our best decisions to materialize our IT strategy. He and his team provides daily updates, which are key to gauge the progress and define/decide next steps either to correct or fine tune development. Mr Patoliya and team show commitment and professionalism. We definitely will continue to work with them.
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